How to Succeed at Succession

Jay Guffey, CEO of Mercy Rehab Hospital in Springfield, says it’s critical to have a succession plan in place. Whether necessitated by health issues, transfers, or job promotions, your team members need to be ready to step into new roles to keep the organization running smoothly. “One of my key things with my leadership team is to continue to develop folks that can step into roles, can take over and be able to operate, no matter what happens, because you never know exactly what’s going to happen.” Guffey is one of Springfield Business Journal’s 2018 Healthcare Champions.

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