YOUR BUSINESS AUTHORITY
Springfield, MO
YOUR BUSINESS AUTHORITY
Springfield, MO
Angela Frantz with Ultimate Software, says you have to own your mistakes if you want to keep customers’ trust when things go wrong. Frantz says if you let customers know you’re trying to correct the error or compensate for the inconvenience, it goes a long way to resolving the situation. Acknowledge the error and offer a solution.
With its third time appearing on the Dynamic Dozen list – Springfield Business Journal’s countdown of the fastest-growing companies in our community – Keep Supply took home the top honor.
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