Keyword: client
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Creating Lifelong Client Relationships

“Every client should be treated as a client for life,” says Lance Garrett, vice president of the Springfield Division of Crossland Construction. From the design phase through replacing worn …

Christina Ford, president and founder of The Rebound Foundation, says one of the difficult things about running a nonprofit is tailoring services to the individuals being served. Transportation and …

Chris Bryant, development and productivity coach with Murney Associates, says he likes to use tools to help visualize the structure of a sales business. “From start to finish you’re marketing,” …

Chris Bryant, Development and Productivity Coach with Murney Associates says the biggest challenge he faces in his role is himself. “Getting beyond myself is always a challenge to figure out how am …

Danielle Kincaid, attorney with Ozarks Elder Law, says she learned in her first externship to trust her gut feelings. She says second guessing and looking back is never good for your client. …

“The big thing is a lot of people think you have to spend a ton of money to get started, and you really don’t,” says Kevin Wyas, founder of ECRI. Wyas says you’re better off starting small …

Erica Lea Hendrix, owner and lead designer at Erica Lea Design Studios, graduated from college during the recession and couldn’t find a job in her field. She worked as a nanny until she found an …

Thomas Douglas, President of JMark Business Solutions, says when you’re running a small business, you have to learn to discern between good sources of revenue and clients who steal your energy. …

Brandon Goodwin, co-founder and executive producer at Blend, says his company has never done any substantial form of marketing. “99% of our work comes from word of mouth and from putting work out …

Sam Dryer, Managing Director with the Greater Ozarks Division of Mutual of Omaha explains how companies can create a customer-focused culture and still meet sales goals. Dryer provides four tips and …

“Get out of the mindset that time controls you. You can take control of your time," Marlene Chism, author, consultant and expert on stopping workplace drama. Chism has a couple tips to help you …

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