Keyword: customer
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Keys to Consistent Customer Service

Jenn Darden, Marketing Manager for Russell Cellular, says they know they’ll never be the biggest retailer, so their goal is to be the best. “ So our motto and as a company, everything we do is …

With age comes experience. Scott Shotts, founder of Missouri Spirits, says it’s important to know the business cycles, but more important is to recognize which one your business is experiencing. …

Learn how customer surveys and the Amazon business model inspired Curtis Millsap to find technology to give his customers a better Community Supported Agriculture (CSA) program experience at Millsap Farms. His intention was to create a better product for his customers, but discovered it also opened up new markets for the small family-owned agribusiness.

Dustin Myers and Jeremy Wells, co-owners of branding agency Longitude LLC, are using an online survey to get insights from customers about Springfield Diner. “Just as far as feedback, one of …

Dustin Myers and Jeremy Wells, co-owners of branding agency Longitude LLC, say the first steps in the rebranding process for Springfield Diner is to gather information from customers. This will help …

Sam Dryer, Managing Director with the Greater Ozarks Division of Mutual of Omaha explains how companies can create a customer-focused culture and still meet sales goals. Dryer provides four tips and …

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