Keyword: insurance
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Creating a Customer-Focused Culture

Sam Dryer, Managing Director with the Greater Ozarks Division of Mutual of Omaha explains how companies can create a customer-focused culture and still meet sales goals. Dryer provides four tips and …

President of Croley Insurance and Financial, did a lot of “grunt work” at his first job. Croley says his boss told him he could stay in his position, but at some point he should build his own …

“When I first started in insurance, I was trying to mimic the way others were doing it,” says Leah Callahan with Insurance Group of the Ozarks. Callahan says once she embraced who she was, she …

Trevor Croley, President of Croley Insurance and Financial, says one of the first business books he read was Donald Trump’s “The Art of the Deal.” Croley says while he didn’t think it was …

“You’ll know that you’re a trusted adviser when your clients come to you before they make a business decision,” says Tom Jensen, with Connell Insurance, one of Springfield Business …

In some cases, small to medium size employers provide only non-medical employee benefits. Trevor Croley, President of Croley Insurance and Financial says some larger employers who offer medical …

Tom Jensen, with Connell Insurance, is one of the Springfield Business Journal's Trusted Advisors. He says seek out innovation and see how you can implement it into your busines plan.

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