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Kirk Baumann, team member experiences manager with O’Reilly Hospitality Management says the most important thing in your resume is to quantify your accomplishments. Demonstrating success is …

Hal Donaldson, CEO of Convoy of Hope, says before starting a charity, look at established organizations and ask what you could do to help them. With 1.5 million charities in the United States, …

“I think accountability is profoundly critical in an organization,” says Elizabeth Hurst, business development manager with HR Advantage. She says leaders must exemplify accountability if they …

Paula Adams, president of Penmac, says they try to help clients find gainful employment regardless of whether they have a permanent address. She says they partner with Council of Churches to try …

“Sometimes I’m really bad at my email, other times, I’m very on top of it,” says Megan Short, executive director of Springfield Contractors Association. Short says to stay current, she often …

Carrie Tennis, senior director of operations with Family Pharmacy, says focusing on communities, customers and culture is the formula for their success. Practicing kindness is a more than four decade …

Parks play a large role in our quality of life, from creating memories to generating more than $15 million in annual visitor spending. Diana Tyndall, marketing & sponsorship coordinator with the …

Brandi O’Reilly, executive director of Dynamic Strides, says one of their biggest challenges is funding patient’s therapy sessions when Medicaid and insurance reach their annual caps. “Every …

Danielle Kincaid, attorney with The Elder Law Group LLC, says you revisit your estate plan every three to five years or after a major life event. She says it’s even more important to update your …

When Martha Cooper, owner of Cafe Basilico, moved back to Springfield, she had trouble finding a job because job requirements had changed for surgical technicians. Though she had previously owned a …

“Every client should be treated as a client for life,” says Lance Garrett, vice president of the Springfield Division of Crossland Construction. From the design phase through replacing worn …

Melanie Upshaw with Phoenix Home Care and Hospice, says we plan important events, but neglect to plan for our health care. Families often struggle to make decisions when a loved one isn’t able. …

Jamie Jacobsen, owner of Fazoli’s, says small businesses are a lot like families. Their employees and customers are part of the community, so it’s important for them to help out local not for …

SueAnn Hollowell, CEO of Optikal, says using social media is an effective method of reaching customers. She says they connect with social media influencers who then review their products on YouTube. …

Chris Bryant, development and productivity coach with Murney Associates, says he likes to use tools to help visualize the structure of a sales business. “From start to finish you’re marketing,” …

“We always suggest that you write a good business plan,” says Martha Cooper, owner of Cafe Basilico. “You need to have something that shows that you have thought everything completely through …

Hal Donaldson, CEO of Convoy of Hope, learned about living in poverty starting at the age of twelve following the death of his father. The kindness he experienced as a child along with an interview …

“I think it puts managers in a very complicated position,” says Ashley Fletcher, licensed clinical social worker. “It’s difficult to say you’re not allowed to share your views on those …

Janice Goocher, co-owner of Bellacino’s Pizza & Grinders, says it’s important to show your employees that they are valued team members. By evaluating their performance and letting them know about …

Tom Faulkner, director of Crosslines, says it’s critical for businesses to utilize services from local nonprofits to help impoverished workers. Faulkner says by partnering with a nonprofit to teach …

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