YOUR BUSINESS AUTHORITY
Springfield, MO
Teach employees to take initiative. Taking initiative implies the ability to facilitate problem-solving. The mantra “There’s nothing I can do” means employees don’t recognize their power to help clients solve problems. They hand off the problem and never follow up. Problem solving is not part of their job. Make it a standard protocol that whoever learns first about the problem is required to follow up on the problem with the person who registered the complaint. Then recognize and reward initiative.
The Republic School District is on track to open its Intermediate School for fifth- and sixth-grade students for the 2025-26 academic year.
Chick N Max plans Springfield debut
Executive director hired at The Victim Center
Developer seeks approval of C-Street project, including Missouri Hotel renovation
Biblical history attraction planned at former Andy Williams theater
Photo Gallery: New Fire in the Hole debuts at Silver Dollar City