Made To Order: And the Customer Survey Shows...

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Ömer Önder, owner of Springfield Diner, learns the results of a customer survey conducted by Longitude LLC. Dustin Myers and Jeremy Wells, owners of the branding agency, inform Ömer that his customers are looking for a shift in his menu offerings. Made to Order is an ongoing sbjLive documentary series in collaboration with Springfield Business Journal tracking the rebranding of a local restaurant. See ongoing coverage at: sbj.net/madetoorder